These conditions govern the sale and supply of products online by ACT STORE to the public. ACT STORE may modify these conditions as it pleases in the future. Any changes to the current conditions will be communicated and / or updated through this page to users and will have immediate effect from the moment of their publication on the site. Please visit this page constantly for any updates.

There is no commitment between the buyer and ACT STORE until ACT STORE has sent them an e-mail confirming receipt of the order and its acceptance. ACT STORE has the right to withdraw from any commitment in the event of obvious errors or inaccuracies concerning the goods or orders that appear on the www.act-store.com website.

The prices of ACT STORE products are all clearly indicated on the website and are inclusive of VAT. The shipping cost must be added to the product price as well as the delivery method (e.g. cash on delivery). The price and availability data shown on the ACT STORE website are subject to change without notice.

ACT STORE will deliver the ordered products to the address you indicated during the order confirmation. All delivery times shown on ACT STORE are estimates based exclusively on normal order processing and on delivery times declared by couriers. Indicatively, without this implying any constraint for ACT STORE and except in cases of force majeure, the goods will be delivered by ACT STORE to the courier within the next 24 hours from receipt of the order.

ACT STORE assumes no responsibility for any disservices attributable due to force majeure such as accidents, strikes and other similar events that prevented, in whole or in part, from executing the shipment within the time agreed by the contract. ACT STORE will not be liable to any party for damages, losses and costs incurred as a result of the non-execution of the contract (for the reasons mentioned above). Furthermore, ACT STORE is not responsible for any fraudulent or illicit use by third parties of the means of payment when paying for the products purchased.

Once the order has been placed, you have until the end of the day (when the order was made) to cancel it. After 24:00 pm (CET), UTC 1 of the day on which the order was placed, it can no longer be canceled.

The customer has the right to withdraw, without any penalty, no later than 14 working days from delivery. The right of withdrawal is exercised within the deadline, upon request of authorization at the e-mail address: info@act-store.com. The return of products is allowed in the event that the products are defective, do not meet expectations or are not of the desired size. The shipping costs of the return are always charged to the customer except for having sent incorrect or defective products by ACT STORE.

For the return of the perfumes, this will be accepted only if the package containing the perfume has not been deprived of the celofan (in cases where it is present) or of any original seals.

After confirming the return authorization, you have 7 days to entrust the goods to the courier, otherwise the terms for the return will lapse and you will no longer be entitled to any refund.

For all the rest of the returned products, they must not be used, they must reach us intact, not worn or stained, they must be in the original packaging, complete with labels and any other possible component. Every part of the shoes, including the soles, must be intact and clean and the box must not be damaged. Failure to comply with these principles renders the right of withdrawal inapplicable.
In case of return, the customer can request a refund of the amount spent or exchange of the item (after contact and acceptance by ACT STORE).
Once the goods have been received and after checking the conditions, ACT STORE will notify the customer of the outcome and acceptance of the return.

The consumer undertakes and undertakes to view, accept and keep these general conditions both when entering their data on the site and when confirming the order once the online purchase procedure is completed. These general conditions can be updated or modified at any time by ACT STORE. The consumer undertakes and obliges, whenever there is a modification of these general conditions, to provide for their printing and storage.
It is absolutely forbidden for the buyer to enter false, and / or invented, and / or invented data during the purchase and registration procedure. The personal data and e-mail must be exclusively their real personal data and not of third parties, or fantasy.
It is expressly forbidden to enter data of third parties. ACT STORE reserves the right to prosecute any violation and abuse, in the interest and for the protection of all consumers.

The customer raises ACT STORE from any liability deriving from the issuance of incorrect tax documents due to errors relating to the data provided by the customer, being the customer solely responsible for the correct entry.Furthermore, as it is not possible for ACT STORE to verify the truthfulness of the data sent to us and the real age of our customers, the buyer assumes full responsibility by implicitly declaring, by confirming the order itself, that he has reached the age of majority.